{"id":46,"date":"2024-06-13T11:36:40","date_gmt":"2024-06-13T09:36:40","guid":{"rendered":"http:\/\/mail.lesarchesdulac.com\/?page_id=46"},"modified":"2025-07-17T09:33:58","modified_gmt":"2025-07-17T07:33:58","slug":"general-terms-and-conditions-of-sale","status":"publish","type":"page","link":"https:\/\/www.lesarchesdulac.com\/en\/general-terms-and-conditions-of-sale","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"
\n
\n
\n
\n
<\/div>\n<\/div>\n
\n
\n
\n
<\/div>\n<\/div>\n<\/div>\n
\n
<\/div>\n<\/div>\n
\n
\n
\n

1. BOOKING CONDITIONS<\/strong><\/p>\n

100% of the cost of the stay is due on booking.<\/span><\/p>\n

Payment methods accepted: bank cards.<\/span><\/p>\n

In accordance with article L.121-21-8 of the French Consumer Code, we hereby inform you that the provision of accommodation services, which must be supplied on a specific date or for a specific period, are not subject to the 14-day right of withdrawal.<\/span><\/p>\n

An online booking is equivalent to signing a rental contract.<\/span><\/p>\n

<\/span><\/p>\n

2. RATES AND TOURIST TAX<\/strong><\/p>\n

Tourist tax must be paid on booking.<\/span><\/p>\n

Our prices are per night, for 2 people. Towels, bath towels and household linen, cleaning products and accessories, access to the spa and swimming pool and parking space are included in the price.<\/span><\/p>\n

A menu of services is also available. Orders can be placed at the time of booking, before your arrival, or during your stay.<\/span><\/p>\n

No discount will be granted for early departure or late arrival.<\/span><\/p>\n

<\/span><\/p>\n

3. SECURITY DEPOSIT<\/strong><\/p>\n

A deposit is required on booking.<\/span><\/p>\n

An inventory of fixtures will be drawn up on arrival and departure. <\/span><\/p>\n

If the inventory of fixtures on departure is in order, the security deposit will be returned to you in full. If this is not the case, all or part of the deposit will be retained to cover any missing equipment or to restore the g\u00eete to its original state. If the amount of the loss exceeds the amount of the security deposit, we will send you an invoice for the difference. <\/span><\/p>\n

<\/span><\/p>\n

4. CANCELLATION AND AMENDMENTS<\/strong><\/p>\n

4.1 Cancellation by the customer<\/span><\/p>\n

In the event of serious illness, serious accident or the death of a close relative, your stay may be postponed to a later date or the cost of your booking may be refunded, subject to presentation of medical evidence or a death certificate.<\/span><\/p>\n

Any stay that is interrupted or shortened (late arrival, early departure) due to the customer's fault will not be reimbursed.<\/span><\/p>\n

For all other reasons:<\/span><\/p>\n